Adding drivers to your account

Congratulations, business is booming! To continue providing the exceptional service that’s made you so successful, you might want to consider getting some help. Whether it’s a friend or a family member, here are the steps you need to take on CitizenShipper before you “hire” them to assist you: 

  • Step #1: Reporting additional drivers to CitizenShipper 

Reporting additional drivers to CitizenShipper 

As per the Driver Agreement, each driver added to any transport team must go through our background screening process. The driver that registered the original account is responsible for submitting the required information of all other drivers he or she hires. If you have decided to add a team member or an additional driver under your account, you are required to report this to our team so we can process his or her background verification. This is mandatory, and it’s done to preserve the safety and security of all the parties using our website.

If these new drivers are already handling shipments, a fee of $5.99 per driver is due to cover the cost of expedited screening procedures.

Please send an email to [email protected] with your additional drivers' full name, phone number, and their best email address. We will send the prospective driver a link to complete this process as well as request a confirmation to cover the costs to you as the primary account holder.

Refer friends and family and earn additional income

We’re thrilled you’re part of the CitizenShipper community and hope you’ve found working with us a rewarding experience! We offer all our drivers the chance to make it even more so. Our Driver Referral program allows you to earn additional money or credit you can use on our site by referring people you know. Keep in mind we have other things to transport - like boats, motorcycles, and vehicles - in case your referrals don’t want to ship pets.

Here’s how it works: 

For You: You’ll earn up to $55 cash or $100 in CitizenShipper credit  

for EVERY driver you refer! 

$15 Cash or $25 Credit for EACH referral driver’s 1st completed shipment 

$40 Cash or $75 Credit for EACH referral driver’s 5th completed shipment 

For those you referred: They’ll earn up to $110 in CitizenShipper credit by signing up with your referral link! 

$10 site credit for the first bid 

$25 site credit for the 1st completed shipment 

$75 site credit for the 5th completed shipment 

To check if you currently qualify for this program, please send an email to [email protected] .

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